Multifactor Authentication (MFA)

MFA has now been enabled for all employees, allowing anyone to access the Hub, Teams, etc., from anywhere, with any device. 

Please note: You will only be prompted for MFA verification (authentication app, etc.) if you are not using a City-issued device. 

If you have not yet set up MFA, please go to https://mysignins.microsoft.com/ and log in with your City provided username (email address) and password, and follow the prompts for set up.

If you are using the remote access system, please ensure you choose the Authenticator App as one of your options. If you need further information, please contact the Help Desk.

  • E-mail:
    General Inquiries: 604-527-4605
    Fax: 604-527-4619