Timeline and Fees

Under Section 7 of the Act, a FOI request must be processed within 30 business days, except in special circumstances where limited extensions may be made.  We will make every effort to respond your request as quickly as possible.

  • If you are a member of the public you will not be charged for your own personal information or for the first three hours spent locating and retrieving records.
  • If it will take longer than three hours to retrieve the records and prepare them, you will be charged a fee. Fees may be charged according to Section 75 of the Act if responding to your request will require large amounts of staff time and/or copying.  If we are going to charge you any fees, we will send you a fee estimate.
  • We require payment in full before we proceed with the request. You may choose to revise your request to reduce the cost. You will also be given an option to receive the records electronically which will decrease the fees for preparing and photocopying the records.




Public Applicant - Locating, retrieving, production, preparing a record for disclosure

$7.50 per 1/4 hour after the first 3 hours

Commercial Applicant -  Locating, retrieving, production, preparing a record for disclosure

The actual cost of providing that service.

Black and white photocopy

$0.25 per page

Scanned electronic copy of a paper record

$0.10 per page

Fire Incident Report or Fire Investigation Report

$200 each

Motor Vehicle Accidents Incident Report

$100 each

Fire Incident and MVA Report photocopies Cost recovery plus 10% (approx. $0.28/page)

Residential Oil Tank information


 *Find the complete list of services and fees here under Fees Bylaw 6186, 1994, Amendment Bylaw 7637, 2013, Schedule B “Freedom of Information Schedule of Maximum Fees"