Participation Support Services

Participation Support Services

Parks and Recreation, in some situations, can offer a customer(s) requiring participation support, with a Participant Assistant. Participant Assistants are staff, volunteers or community partner staff dedicated to helping customers participate in our services.

Our ability to accommodate Participant Assistant support depends upon the support needed, available resources, staffing skill levels and availability of adaptable equipment. Please note, some Participant Assistant services are through community partners or grants, resulting in eligibility requirements.

Access & Inclusion Services Brochure

To inquire about Participant Assistants and our inclusive services, please speak to one of our Recreation Program Supervisors at the appropriate facility. 

Support Pass

The Support Pass is for customers who are unable to participate in our services independently, but if the customer is accompanied by their own support person, they can safely enjoy our services. It is expected the support person will be with the customer throughout their service visit and be fully engaged in supporting the customer.

As eligible, the customer will pay the associated service fee and the support person will be admitted for free. Please contact the Facility Manager, at the desired service location, for additional details.